General
Is this IPTV Streams and EPG in one service?
We do not provide IPTV Streams!
We provide Personalized EPG for IPTV, Electronic Program Guide. We do not provide IPTV Streams!
Where can i get IPTV?
We do not offer IPTV streams/channels. Many companies in different countries offer legal IPTV services.
I am an IPTV Provider/Business/IPTV Panel. Can i subscribe to this service?
Register to the site. Try our Trial. Click order button to see the different packages.
We provide the best Electronic Program Guide for Business / Provider
I have Business and Provide hospitality IPTV solutions to hotel(s) and hospital(s), Can i subscribe to this service?
You can not use our standard package available. Please contact us for more information and quote.
Will my account/subscription be charged automatically?
All our subscriptions are non-recurring! (no Auto charge!) and will be expired and cancelled automatically after the paid period have ended.
How do i renew/resubscribe to my subscription?
If the current subscription is eligible for renewal/resubscribe, go to subscription under your profile and then click the subscription you want to renew/resubscribe.
If the renewal/resubscribe is not possible you need to place a new order from the website.
We always send automatic e-mail with renewal/resubscribe reminder before the subscription will end, if you dont resubscribe/renew your subscription it will expire and be cancelled automatically.
Please note your URL will always be the same even if you change subscription payment period.
Why cant i renew/resubscribe my subscription?
If you are unable to renew/resubscribe to a subscription you need to place a new order from the website. If you cant place a new order please contact us.
How do i change payment period?
You can only change subscription payment period once subscription is expired, if you need to change any active subscription please contact us and we will help you to fix it!
Please note your URL will always be the same even if you change subscription payment period.
How do i add more EPG to my subscription?
If you already have active subscription and want to add EPG to it please contact us and we will add it to your existing subscription!
Do you offer support?
Yes! We offer customer ticketing support.
You can sign up and then use our support and create a ticket and ask pre-order questions or what else is on your mind.
Do you offer a trial?
Yes! We offer a non-binding 24 hour free trial.
Do you offer refunds?
No! We do not offer refunds, see our terms of use and try our 24 hour non-binding trial before purchasing! If you purchase from us you also agree to our non-refund policy.
Can i use your EPG for free?
We do offer a 24 hour free trial if you want to try our service!
Technical
What is EPG?
EPG is an electronic program guide, an on-screen guide of scheduled broadcast programming television programs.
What is XMLTV?
XMLTV is an XML based file format for describing TV listings. IPTV providers use XMLTV as the base reference template in their systems, and extend it internally according to their business needs.
Where do i find EPG per X channel?
We provide EPG per country and not per X channel. The actual list per each country can vary and change over time.
If you need a trial before purchasing EPG from a country after your free trial, please create a support ticket and we will assist you.
Why is EPG for X Channel not working/updating in my Software/Panel?
We provide EPG per country and not per channel.
The name or the tvg-id of the channel have changed. Check URL for the actual data.
It is possible that the channel or the EPG source was discontinued or removed.
Why is the schedule off by hours and not showing correct programming?
Depending on the software/panel you use the hours can be off or programming is not showing correct. timezone can be changed in the Personalized XMLTV URL, please contact us if you having issues.
Will my URL change after the trial ends?
No, the URL is the same and unique and generated once only for your account.
Why is EPG not updating automatically in my Software/Panel?
Set cron to run at a different hour, eg 5am instead of 1am. use GZ URLs for faster downloads. https://epgguide.net/xtream-ui-iptv-panel/
We recommend setting a cronjob to run twice per day.
If you still have problem please contact us.
Why is EPG not updating in my Software/Panel?
Make sure the cronjob is working and your software is updating, if not you might have to setup a custom or run it manually to test. We also recommend setting a cronjob to run every 12 or 24 hours. 1-2 per day is enough to update the EPG.
If you still have problem please contact us.
What panel/software can I use?
Any IPTV/software that supports XMLTV EPG will work! Ministra, Xtream UI, Own closed system/software. If your Panel / Software supports XML as EPG source, try our trial!
How many days of Program Guide can I see in my URL?
EPG Guide with upcoming programming for up to 14 days. Depending on the data for some channels and country this can vary. Please try our free trial!
How often do you update the EPG?
We update EPG data once per day.
Your URL:s will update 3 times per day.
Do you offer .gz extention?
Yes! We offer XML files with .gz extension!
Do you offer .zip extention?
Yes! We offer XML files with .zip extension! Please contact us!
Do you offer other extention?
Please contact us if you need other format. Thank you
I cant get the EPG to work in SIPTV?
SIPTV is using their own EPG and EPG-ID. We can provide SIPTV support as an additional feature for some EPG with matching EPG-ID. Please contact us.