With this Privacy Policy, we provide you with information about the processing of personal data in connection with our offer.

Our offer shall be subject to the data protection legislation as well as to any applicable foreign data protection legislation, for example the one of the European Union (EU) including the General Data Protection Regulation (GDPR). The EU acknowledges that the data protection legislation guarantees an adequate level of data protection.

 

Personal Data

 

Personal data shall include any information relating to an identified or identifiable person. A data subject shall be any person whose personal data is processed. Processing shall comprise any handling of personal data, irrespective of the means and procedures applied, in particular any archiving, collection, disclosure, destruction, revision, storage and use of personal data.

We shall process any personal data that is required to enable us to provide our offer in an effective and user-friendly manner as well as permanently, safely and reliably.

In principle, we shall process personal data only after the consent of the data subject has been given, unless processing is permissible for any other reasons, for example for the performance of a contract to which the data subject is party and for corresponding measures prior to entering into a contract, to safeguard our prevailing legitimate interests, since such processing is apparent from the circumstances, or after prior information. Within this framework, we shall process, in particular, any information that is provided by a data subject itself upon establishment of contact, for example by letter mail, e-mail, contact form, telephone or social media. We may store such information in a customer relationship management system (CRM system), in online shop software or using comparable tools.

We shall process personal data for any duration that is required for the respective purpose or the respective purposes. In case of any longer retention periods on account of any legal and other obligations to which we are subject, we shall limit such processing accordingly.

We may engage third parties to process personal data including third parties abroad. Such processors shall process personal data on our behalf. Furthermore, we may process personal data with the help of third parties including third parties abroad. We shall warrant in any case that such third parties will ensure an adequate level of data protection.

We are present on social media platforms and other online platforms in order to communicate with customers as well as interested persons and in order to provide information about our offer. The respective General Terms and Conditions (GTC), Data Policies and other provisions of the respective operators shall apply.

 

Processing Personal Data

 

If and to the extent that the GDPR is applicable, we shall process personal data in accordance with the following legal bases:

GDPR for the processing of personal data with the consent of the data subject;

GDPR for the required processing of personal data for the performance of a contract to which the data subject is party as well as in order to take steps prior to entering into a contract;

GDPR for the required processing of personal data for compliance with a legal obligation to which we are subject according to any applicable legislation of the EU or according to any applicable legislation of any country in which the GDPR is applicable either in whole or in part;

GDPR for the required processing of personal data in order to protect the vital interests of the data subject or of another natural person;

For the required processing of personal data for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms as well as by interests of the data subject. Legitimate interests shall be our business management interest to be able to provide and advertise the offer, information security as well as any protection against misuse and unauthorized use, the enforcement of own legal claims and compliance with the legislation.

 

Cookies and logs

 

For each visit of our website, we collect the following data – if transmitted by your browser to our server infrastructure – and store such data in server logfiles:

  • date and time including time zone
  • Internet Protocol (IP) Adresse
  • response status (HTTP status code)
  • operating system including user interface and language
  • browser including language and version
  • all requested pages and data volume transferred
  • last visited page (HTTP referer)

Such data can be personal data. We need such data in order to provide our offer including our website in an effective and user-friendly manner as well as permanently, safely and reliably, especially for the protection of personal data – also through third parties and with the help of third parties.

We use cookies on our website. Cookies – also from third parties whose services we use (third-party cookies) – are text files that are stored in your browser. Cookies may be stored in your browser when visiting our website. In particular, cookies allow us to recognize your browser upon your next visit of our website. Cookies cannot execute programs or transmit malware, such as Trojans and viruses. Cookies are required to allow us to provide our offer including our website in an effective and user-friendly manner as well as permanently, safely and reliably, in especially by analyzing the use with regard to bug fixing and improvements.

You may disable and delete cookies in your browser settings in whole or in part at any time. Without cookies, however, our offer might no longer be available to its full extent. If and to the extent required, we shall provide direct information about the use of cookies or we shall directly ask you to give your consent to the use of cookies.

 

Communication

 

We may send notifications and newsletters by e-mail and via other communication channels. If and to the extent that such dispatch is not required for the performance of a contract to which the data subject is party or to safeguard our prevailing legitimate interests, you must give your express consent to the use of your e-mail address and your other contact addresses to ensure that no misuse by unauthorized third parties will be possible («double opt-in»). We may have notifications and newsletters sent by third parties or with the help of third parties.

Notifications and newsletters may contain tracking pixels or web links gathering information as to whether an individual notification or an individual newsletter had been opened and what web links had been clicked on in this case. Such tracking pixels and web links gather the use of notifications and newsletters. We need such statistic gathering of any use including performance and reach measurement in order to offer notifications and newsletters based on the reading habits of the recipients in an effective and user-friendly manner as well as permanently, safely and reliably.

You may unsubscribe from notifications and newsletters at any time.

 

Third-Party Services

 

We use Google Analytics to have the use of our website analyzed; we have the collected IP addresses anonymized prior to the analysis. Google Analytics also uses cookies.

We use PayPal to process payments.

 

Rights of Data Subjects

 

Any data subjects whose personal data is processed by us shall have the rights according to the  data protection legislation. This shall include the right to information as well as the right to correct, delete or block the personal data processed.

Any data subjects whose personal data is processed by us, if and to the extent that the GDPR is applicable, may request a confirmation free of charge as to whether we process their personal data and, if yes, information about the processing of their personal data, may have the processing of their personal data limited, may exercise their right to data portability and may have their personal data corrected, deleted («right to be forgotten») or blocked.

Any data subjects whose personal data is processed by us, if and to the extent that the GDPR is applicable, may revoked at any time any consents given and may raise an objection against any processing of their personal data at any time.

 

Requests are addressed to us by e-mail,

EPGGUIDE
[email protected]

We may amend our Privacy Policy at any time. We shall inform data subjects about any such amendments in an adequate manner on our website.